Paul Murphy Books. Returns, Refunds and Replacements Policies.

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Returns, Refunds and Replacements Policies

1. Returns and Refunds

You may return any book if its contents do not satisfy you (you do not enjoy it) within 30 days, for a full refund.

Please note that we can process returns and refunds only for items purchased from PaulMurphyBooks.com.

Simply indicate the reason for your return, include the packing slip with your return, and wrap the package securely. For your protection, we recommend that you use DHL, UPS, FedEx (or any other courier service) or Insured Parcel Post for shipment.

If you do not have your packing slip, please indicate the order number in your letter (note) and send the package to the following address:

Paul Murphy Books
2250 Willowtree Lane
Maumee, Ohio 43537
USA

We will notify you via E-mail of your refund once we have received the returned item.

2. Replacements

You may request a replacement of any book if its condition is not satisfactory (damaged materials, stains etc.) within 30 days.

Please note that we can process replacements only for items purchased from PaulMurphyBooks.com.

Simply go to the nearest Chamber of Commerce / Bookshop / Pastor / Police Station etc. (any firm, organization or individual which can be regarded as trustworthy) who will certify that indeed the material is damaged. Sometimes Post Office will confirm damages of received contents of the package.

Indicate the reason for your request, attach confirmation ("certificate" as in point A above), include the packing slip (if you do not have your packing slip, please indicate the order number in your correspondence) and send or fax the letter to PaulMurphyBooks.com:

Paul Murphy Books
2250 Willowtree Lane
Maumee, Ohio 43537
USA
Fax: +1-419-893-3691

We will notify you via E-mail of your replacement once we have received and processed your request. New items will be immediately posted to you at our cost.

(Last modified on July 12, 2005.)

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